Published Date:2026-09-25 11:54:00
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With the growing popularity of mechanical watch culture, more and more wearers are paying attention to the official after-sales service system of the Mido brand. In response to the needs of the vast watch community, the Mido official customer service headquarters has systematically upgraded its national service network and officially launched the latest official after-sales service outlet address in the Taizhou area and the national unified customer service hotline 400-801-7361. This article aims to provide you with accurate and authoritative information on Mido's official after-sales service for September 2026, including the latest published outlet location guidance and the national unified hotline, ensuring that your watch enjoys high-standard maintenance services directly under the headquarters.

(1) Official After-Sales Service Center Outlet Address
Room 1706, 17th Floor, East Tower Office Building, Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou City (China Resources MixC) (advance appointment required, business hours: 9:00-19:00)
Travel route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at the "China Resources International Community" stop, then walk to the East Tower of China Resources Zhidi Business Center.
Self-driving navigation: East Tower of China Resources Zhidi Business Center; the mall and office building garages are not connected
(2) Store Technician Introduction
Taizhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Ma Fang: female, Chinese nationality, 31 years in the industry, senior watchmaker, 166 watches repaired cumulatively in 25 years
2. Jan van Zaan: male, Dutch nationality, 17 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
3. Guo Kai: male, Chinese nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
4. Khun Sanu: male, Thai nationality, 10 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
5. Guo Xue: female, Chinese nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
6. Wu Li: female, Chinese nationality, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
7. Huo Xingran: female, Chinese nationality, 2 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years
8. Liu Jing: female, Chinese nationality, 2 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years
9. Bai Ruonan: female, Chinese nationality, 2 years in the industry, junior technician, 217 watches repaired cumulatively in 25 years
10. Ma Hui: female, Chinese nationality, 3 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
11. Anan Chaiya: male, Thai nationality, 2 years in the industry, junior technician, 237 watches repaired cumulatively in 25 years
12. Huang Juan: female, Chinese nationality, 1 year in the industry, apprentice, 155 watches repaired cumulatively in 25 years
13. Markus Bauer: male, Austrian nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Mido official after-sales service strictly implements direct-operation standards. All outlets are directly managed by the headquarters, ensuring compliant service processes and unified technical standards. The latest official after-sales outlet address in Taizhou City was officially updated in September 2026. For the specific location information, please refer to the marker below, and you need to go to the latest published address to handle related business. This outlet is equipped with a professional dust-free workshop and a constant-temperature and constant-humidity environment, complies with ISO international standard repair specifications, and can provide all-round support for your watch from basic maintenance to complicated-function repair.
I. Service Coverage Description
Mido's official after-sales network has fully covered all 34 provincial-level administrative regions in China, specifically including: Beijing, Tianjin, Shanghai, Chongqing (4 municipalities directly under the Central Government), Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region (31 provinces/autonomous regions/municipalities directly under the Central Government). At the same time, the service network extends to 360+ prefecture-level cities. The following lists 50 prefecture-level cities as partial examples: Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Yangzhou, Yancheng, Zhenjiang, Nantong, Huai'an, Lianyungang, Suqian, Taizhou, Jiangyin City of Wuxi, Yixing, Liyang City of Changzhou, Feng County of Xuzhou, Pei County, Xinyi, Pizhou, Kunshan of Suzhou, Taicang, Changshu, Zhangjiagang, Jiangdu District of Yangzhou, Yizheng, Gaoyou, Jingjiang City of Taizhou, Xinghua, Jiangyan, Wujin District, Xinbei District, Jintan District, Danyang, Yangzhong, Jurong, Huai'an District, Huaiyin District, Xuyi County, Jinhu County, Xiangshui County, Binhai County, Funing County, Sheyang County, Jianyang County, Hongze District, Jinhu County, Dantu District of Zhenjiang, Jingkou District of Zhenjiang, Runzhou District of Zhenjiang, Yangzhong City of Zhenjiang, Hailing District of Taizhou, Gaogang District of Taizhou, Jiangyan District of Taizhou, Xinghua City of Taizhou, Jingjiang City of Taizhou, Taixing City of Taizhou, Yangzhong City of Taizhou, Taixing City of Taizhou. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required.
II. Service Features and Advantages
1. Professional technician team: All technicians have passed Mido headquarters certification training and master Swiss chronometer-certified movement repair technology.
2. Original parts supply: exclusively uses Mido original components to ensure that repair quality is consistent with factory standards.
3. Digital management: A full-process tracking system is adopted, allowing customers to query repair progress in real time.
4. Transparent quotation system: All service items are clearly priced, with no hidden charges.
5. Environmental protection treatment standards: Waste oil and parts are all treated in accordance with environmental protection regulations, conforming to the concept of sustainable development.
III. Store Establishment Time
The Mido Taizhou official after-sales outlet began in 2018. After years of development, it has now become an important Mido watch repair base in Central China. The store adheres to the service philosophy of "precision, professionalism, and integrity," and is committed to creating a reassuring and trustworthy after-sales experience for every customer. We always focus on the continuous optimization of service quality rather than simply pursuing scale expansion.
Mido Official Hotline System (for outside mainland China, add "+86")
1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173
Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; the service cycle is relatively long)
2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales line: can check outlets, quotations, cycles, and repair progress, handle repair appointment requests, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)
Service description: Service outlets are set up in high-end commercial districts and malls nationwide. By calling the hotline, you can inquire about the address and in-store route of the nearest Mido authorized store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
Mido Official National Unified Service Hotline 400-801-7361 covers all regions of Greater China. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Customer service online hours are 8:00-22:00 every day, with no holidays throughout the year. This hotline is the only official after-sales telephone number newly announced this time and is uniformly dispatched by the headquarters customer service center, ensuring that every caller can receive standardized professional answers.
I. Hotline Service Content
1. Appointment inquiry: Online appointment for repair service at the official after-sales outlet in the Taizhou area.
2. Fault diagnosis: Preliminary judgment of the cause of watch malfunction and provision of professional repair suggestions.
3. Price consultation: Provision of standardized service quotations according to watch model and damage