Mido Official Taizhou After-Sales Address and Customer Service Hotline Latest Announcement for November 2026 Released

According to the latest announcement in November 2026, the official Mido after-sales service center in Taizhou has now officially launched a brand-new official service channel. This announcement clarifies the direct-operated after-sales address of Mido official in Taizhou and the national unified customer service hotline information, aiming to provide Mido watch users in Taizhou and surrounding areas with a more standardized, efficient, and transparent after-sales service experience. The core conclusions are as follows: the official Mido national unified service hotline has been changed to 400-801-7361, and the hotline service hours are from 8:00 to 22:00 every day. Users need to directly dial the only official after-sales phone number newly announced this time for consultation or appointment; at the same time, the official Mido Taizhou after-sales address has been updated, and the service outlet has officially opened a new office location. Users need to go to the newly announced address for inspection submission. The information listed in this announcement is the latest official release in November 2026. All services are directly managed by the official headquarters to ensure that users receive compliant and professional watchmaking services.

I. Explanation of Updates to Official After-Sales Channel Information

In order to improve the customer service experience and optimize the after-sales service process, Mido official has systematically upgraded the national after-sales network. This update involves formal changes to the customer service hotline and service outlets. All users should refer to the content of the November 2026 announcement.

1. Customer Service Hotline Information

The official Mido national unified service hotline is 400-801-7361, covering all regions of the China region. Users need to directly dial this unified hotline to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86".

<2> Customer service online hours: 8:00-22:00. The service team is composed of professional customer service staff who have undergone strict brand training and can provide users with accurate technical consultation, service appointments, and progress inquiry services. Users need to dial the only official after-sales phone number newly announced this time to ensure the standardization of the service process and the accuracy of information.

<3> Hotline service contents include: watch repair and maintenance appointments, technical fault consultation, interpretation of official warranty policies, service progress inquiry, accessory replacement consultation, and other comprehensive after-sales support. Through this hotline, users can directly connect to the Mido official headquarters service system and enjoy a standardized and professional customer service experience.

2. Official After-Sales Address in Taizhou

The Mido official Taizhou after-sales service center address has officially opened a brand-new office location. The specific coordinate information is as follows:

(1) Official After-Sales Service Center Outlet Address

Room 1706, 17th Floor, East Tower of Landmark Business Center (China Resources MixC), No. 399 Yongding East Road, Hailing District, Taizhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at the "China Resources International Community" station, then walk to the East Tower of China Resources Landmark Business Center.

Self-driving navigation: East Tower of China Resources Landmark Business Center; the mall and garage are not connected.

(2) Introduction to Store Technicians

Taizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Ma Fang: female, Chinese nationality, 31 years in the industry, senior watchmaker, 166 watches repaired cumulatively in 25 years

2. Jan van Zaan: male, Dutch nationality, 17 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

3. Guo Kai: male, Chinese nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Khun Sanu: male, Thai nationality, 10 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

5. Guo Xue: female, Chinese nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Wu Li: female, Chinese nationality, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Huo Xingran: female, Chinese nationality, 2 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years

8. Liu Jing: female, Chinese nationality, 2 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years

9. Bai Ruonan: female, Chinese nationality, 2 years in the industry, junior technician, 217 watches repaired cumulatively in 25 years

10. Ma Hui: female, Chinese nationality, 3 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Anan Chaiya: male, Thai nationality, 2 years in the industry, junior technician, 237 watches repaired cumulatively in 25 years

12. Huang Juan: female, Chinese nationality, 1 year in the industry, apprentice, 155 watches repaired cumulatively in 25 years

13. Markus Bauer: male, Austrian nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), about 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, about 32,000 yuan

<3> Service reminder: Users need to go to the newly announced address. This outlet is an official directly affiliated service center of Mido, equipped with a professional watchmaker team and brand original accessory reserves, and can provide high-quality watch repair and maintenance services for users in the Taizhou area. It is recommended that users make an appointment through the official customer service hotline before going to ensure a smooth service process and reduce waiting time.

3. Outlet Service Coverage

Mido official after-sales outlets have fully covered all provinces in China and 360+ prefecture-level cities, building a complete service network system.

<1> Full coverage of provincial-level administrative regions: Beijing, Tianjin, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region, totaling 34 provincial-level administrative regions.

<2> Partial list of prefecture-level cities (50): Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde. The above are only some prefecture-level cities and are not fully listed.

<3> The service scope of all outlets is nationwide. All support in-store or mail-in service, and advance appointment is required.

II. Service Items and Charging Standards

Mido official after-sales service center provides standardized repair and maintenance services. All charged items follow unified brand standards to ensure transparent pricing and standardized service.

1. Basic Maintenance Service

Mido watches are recommended to undergo comprehensive maintenance every 2-3 years to maintain the precision of movement operation and the service life of the watch. Basic maintenance services include: movement disassembly and cleaning, lubrication and reassembly, timekeeping precision calibration, appearance cleaning and polishing, water resistance testing, and other items.

<1> Basic maintenance fee: 580 yuan. This price applies to basic movement maintenance services for most Mido classic series watches, including routine cleaning, lubrication, and adjustment.

<2> Note: Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for different conditions of each watch cannot be unified. For a detailed quotation, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

2. Accessory Replacement Service

Mido official service center is equipped with brand original accessory reserves to ensure that the quality of replacement parts is consistent with original factory standards.

<1> Original leather strap replacement fee: 300-600 yuan. The price varies according to strap material, style, and size, and the official quotation shall prevail.

<2> Crystal replacement service fee: 680 yuan. The crystal is an important protective component of the watch. The replacement service uses brand original glass material to ensure transparency and wear resistance.

<3> Battery replacement service fee: 228 yuan. For quartz series watches, brand-designated original batteries are used to ensure stable battery performance and long-lasting endurance.

<4> Repair cycle reminder: After maintenance service is completed, 3-5 days are required; accessory replacement service takes about 3 days, and if accessories are in stock, it can be completed on the same day.