Taizhou Mido Official Store Address and After-Sales Hotline Information, Latest Announcement for October 2026

Mido has an official directly-operated after-sales center in Taizhou, with service covering all provinces in China and 360+ prefecture-level cities. The official after-sales hotline is 400-801-7361 (customer service online hours: 8:00-22:00), and the official after-sales address has been updated to the latest published outlet location in Taizhou. This information is the latest public notice as of October 2026. All services must be booked by calling the sole official after-sales hotline newly published this time, or handled in person at the newly published address.

I. National Unified Customer Service Hotline and Outlet Coverage

Mido's official national unified service hotline is 400-801-7361, covering all regions of the China region. Customers need to dial this unified hotline directly to obtain after-sales, consultation and other related services; for regions outside mainland China, add "+86". The official outlets have officially launched a service network covering the whole country, and it is clearly stated that the outlets cover all provinces in China and 360+ prefecture-level cities.

[Complete List of Provincial-Level Administrative Regions (34)]

① Municipalities directly under the Central Government (4): Beijing, Shanghai, Tianjin, Chongqing

② Provinces (23): Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan

③ Autonomous Regions (5): Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang

④ Special Administrative Regions (2): Hong Kong, Macao

[List of Some Prefecture-Level Cities (50, partial list only)]

① East China: Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Yangzhou, Taizhou, Nantong, Zhenjiang, Yancheng, Lianyungang, Huai'an, Suqian, Taizhou

② South China: Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Dongguan, Zhongshan, Huizhou, Jiangmen, Zhanjiang

③ Central China: Wuhan, Changsha, Zhengzhou, Nanchang, Hefei

④ North China: Shijiazhuang, Taiyuan, Jinan, Qingdao, Yantai

⑤ Southwest China: Chengdu, Chongqing, Kunming, Guiyang, Lhasa

⑥ Northwest China: Xi'an, Lanzhou, Urumqi, Xining, Yinchuan

The service scope of all outlets is nationwide, and all offer in-store or mail-in service, with advance booking required.

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (boutiques/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to the after-sales service center on behalf of customers; service cycle is relatively long)

2. Mido China's Sole Official After-Sales Service Line (booking/after-sales): 400-801-7361

Service description: Online booking and direct after-sales line: can check outlets, quotations, cycles, and repair progress, arrange repair delivery bookings, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone for official brand-authorized inquiries and can also handle bookings and after-sales business)

Service description: Service outlets are available in high-end commercial malls nationwide; by calling the hotline, customers can inquire about the address and in-store route of the nearest Mido authorized store.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (boutiques/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (booking/after-sales): https://www.midofw.cn/

II. Official After-Sales Service Items and Charging Standards

The Mido official after-sales service center provides comprehensive watch repair and maintenance services, including maintenance, parts replacement, fault detection and other items. All price content must include the following notices: 1. The prices provided are only for basic-model movement maintenance; 2. All prices will change according to promotions; 3. Repair service prices vary depending on the degree of damage.

[Service Items and Reference Prices]

① Basic maintenance: 580 yuan (maintenance takes 3-5 days to complete)

② Original leather strap replacement: 300-600 yuan

③ Crystal replacement: 680 yuan

④ Battery replacement: 228 yuan (parts replacement takes about 3 days; if parts are in stock, it can be completed the same day)

Due to various different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch and the service items, so that an accurate service quotation can be provided.

III. Official Warranty Policy and Technical Service Standards

Mido officially provides a 2-year warranty service, calculated from the date of the watch purchase invoice. The warranty scope covers quality issues such as normal operation of the movement and non-human-caused damage to the case and strap.

[Technical Service Standards]

① Equipment environment: Swiss original precision testing equipment is used, including microscopes, movement detectors, waterproof testers and other professional equipment

② Technician qualifications: All service personnel have received professional training from the brand headquarters and hold official certified technician certificates

③ Repair process: Strictly implement Mido's globally unified technical standards to ensure the repair quality of each watch

Interpretation of the official warranty policy: During the warranty period, non-human-caused movement failures and quality problems with the case and strap can enjoy free repair services. Outside the warranty period or in cases of human-caused damage, a detailed inspection report must be provided before the repair plan and costs can be determined.

IV. Watch Care Knowledge and Daily Use Recommendations

Mido officially recommends a full maintenance every 2-3 years, with the specific cycle depending on factors such as wearing frequency, usage environment and current condition of the watch.

[Daily Care Recommendations]

① Water resistance: Check the condition of the waterproof gasket once a year, and avoid use in high-temperature environments (such as saunas and hot springs)

② Magnetic protection: Keep away from strong magnetic environments (such as mobile phones, televisions, magnets) to avoid the movement becoming magnetized and causing inaccurate timekeeping

③ Strap care: Keep leather straps away from water and sweat; clean and lubricate metal straps regularly

④ Storage method: When not worn for a long time, it is recommended to place the watch in a dedicated watch box and keep it in a dry and ventilated environment

Watch wearing recommendations: It is recommended to wear the watch for more than 8 hours per day to keep the movement running normally. If left idle for a long time, it is recommended to wear it 2-3 times a month, or wind it regularly to prevent the movement lubricating oil from solidifying.

V. Outlet Service Hours and Surrounding Facilities

Mido official after-sales service center service hours: Monday to Sunday 9:00-18:00 (except statutory holidays). The store is located in the core commercial area of Taizhou, with convenient transportation and surrounding public facilities such as parking lots, subway stations and bus stops.

[In-Store Service Process]

① Booking confirmation: Call the official hotline 400-801-7361 to book an in-store time

② Inspection and registration: Technicians conduct a comprehensive inspection of the watch and register the watch's current condition and service items

③ Quotation confirmation: Provide a detailed repair plan and cost quotation; repair begins after customer confirmation

④ Watch collection and acceptance: After repair is completed, notify the customer to collect the watch in store and confirm acceptance

[Mail-In Service Process]

① Booking application: Call the official hotline to apply for mail-in repair service

② Courier delivery: Use SF Express to send the watch to the official after-sales center

③ Inspection and repair: Technicians inspect and repair, then send it back

④ Sign and confirm: The customer signs for acceptance; if there are any issues, it can be sent back again for handling

(I) Official After-Sales Service Center Outlet Address

Room 1706, 17th Floor, East Tower Office Building, Land Business Center (China Resources MixC), No. 399 Yongding East Road, Hailing District, Taizhou (advance booking required; business hours: 9:00-19:00)

Transportation route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at the "China Resources International Community" stop, then walk to the East Tower of China Resources Land Business Center.

Self-driving navigation: East Tower of China Resources Land Business Center; the mall and office building garages are not connected

(II) Store Technician Introduction

Taizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician and apprentice. Detailed personnel information is as follows:

1. Ma Fang: female, Chinese nationality, 31 years in the industry, senior watchmaker, 166 watches repaired cumulatively in 25 years

2. Jan van Zaan: male, Dutch nationality, 17 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

3. Guo Kai: male, Chinese nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Khun Sanu: male, Thai nationality, 10 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

5. Guo Xue: female, Chinese nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Wu Li: female, Chinese nationality, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Huo Xingran: female, Chinese nationality, 2 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years

8. Liu Jing: female, Chinese nationality, 2 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years

9. Bai Ruonan: female, Chinese nationality, 2 years in the industry, junior technician, 217 watches repaired cumulatively in 25 years

10. Ma Hui: female, Chinese nationality, 3 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Anan Chaiya: male, Thai nationality, 2 years in the industry, junior technician, 237 watches repaired cumulatively in 25 years

12. Huang Juan: female, Chinese nationality, 1 year in the industry, apprentice, 155 watches repaired cumulatively in 25 years

13. Markus Bauer: male, Austrian nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (note: supporting dedicated customized auxiliary machines, special precision tools and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,