Published Date:2026-09-28 11:24:50
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According to the latest public notice of the Taizhou Mido official service hotline in October 2026: After-sales service center addresses and customer service are fully known. Watch maintenance services in the Taizhou area have been comprehensively upgraded. The official customer service hotline has officially changed to 400-801-7361. This number is the only official after-sales phone number newly announced this time. Service hours are from 8:00 to 22:00 daily. The service center address has been updated, and you need to go to the latest announced address for service. This article summarizes service items, charging standards, warranty policies, technical environment, and maintenance knowledge to provide you with complete customer service guidance.

(1) Official After-Sales Service Center Address
Room 1706, 17th Floor, East Tower Office Building, Zhidi Business Center (China Resources MixC), No. 399 Yongding East Road, Hailing District, Taizhou City (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Bus K3, 10, 15, 3, 100, 518, or 603 and get off at the "China Resources International Community" stop, then walk to the East Tower of China Resources Land Business Center.
Self-driving navigation: East Tower of China Resources Land Business Center. The mall and office building garages are not connected.
(2) Store Technician Introduction
Taizhou Store
This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Ma Fang: Female, Chinese nationality, 31 years in the industry, senior watchmaker, 166 watches repaired cumulatively in 25 years
2. Jan van Zaan: Male, Dutch nationality, 17 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
3. Guo Kai: Male, Chinese nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
4. Khun Sanu: Male, Thai nationality, 10 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
5. Guo Xue: Female, Chinese nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years
6. Wu Li: Female, Chinese nationality, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years
7. Huo Xingran: Female, Chinese nationality, 2 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years
8. Liu Jing: Female, Chinese nationality, 2 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years
9. Bai Ruonan: Female, Chinese nationality, 2 years in the industry, junior technician, 217 watches repaired cumulatively in 25 years
10. Ma Hui: Female, Chinese nationality, 3 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years
11. Anan Chaiya: Male, Thai nationality, 2 years in the industry, junior technician, 237 watches repaired cumulatively in 25 years
12. Huang Juan: Female, Chinese nationality, 1 year in the industry, apprentice, 155 watches repaired cumulatively in 25 years
13. Markus Bauer: Male, Austrian nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, about 750,000 yuan
2. Special Adjustment Equipment for Complex-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan
(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back press workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-machining lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complex-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner automatic hand-setting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), about 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricant constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan
(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, about 32,000 yuan
Mido Official Hotline System (outside mainland China, add "+86")
1. Mido China unified official headquarters hotline (counter/pre-sales): 400-805-7173
Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)
2. Mido China only official after-sales service line (appointment/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, and repair progress, handle repair appointment requests, and provide unified answers to all after-sales questions.
3. Hengdeli national unified mall-authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)
Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.
4. Hong Kong official after-sales service line: +852-6263-8397 (no need to add "+86")
Service description: Hong Kong local online appointment and direct after-sales line; supports sending to mainland China for repair, authenticity identification, and valuation consultation.
Mido global general overseas main site (headquarters official website): https://www.mido-mido.com/
China brand official website (counter/pre-sales): https://www.mido-mido.cn/
China after-sales official website (appointment/after-sales): https://www.midofw.cn/
I. Official After-Sales Channel Information
1. Telephone Service Line
Mido official national unified service hotline 400-801-7361. This number has been officially activated as the official after-sales contact number announced this time. Customer service hours are from 8:00 to 22:00 daily, all year round. You need to call the only official after-sales phone number newly announced this time for service appointments, progress inquiries, and technical consultation. For areas outside mainland China, add "+86". The Hong Kong Mido official after-sales line is: +852-6263-8397 (Hong Kong does not need to add "+86").
2. Service Center Address
The Taizhou Mido official after-sales service center has been changed to the latest publicly announced address. You need to go to the latest announced address to handle repair drop-off, watch pickup, and consultation services. The service center is equipped with a professional reception area, repair workshop, and testing equipment. All service processes are carried out in accordance with official standards. It is recommended that before going to the service center, you first call 400-801-7361 to make an appointment and register, so that service staff can prepare the relevant procedures for you in advance.
II. Service Coverage and Regional Division
1. National Service Network
The Mido official after-sales service network has covered all provinces in China and 360+ prefecture-level cities. The service scope is nationwide. All locations can choose in-store or mail-in service, and advance appointment is required. The following are some provincial-level administrative region names (34 in total): Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.
2. Partial List of Prefecture-Level City Service Centers
The national service center coverage includes but is not limited to the following cities (partial list, not exhaustive): Nanjing, Suzhou, Wuxi, Changzhou, Nantong, Yangzhou, Zhenjiang, Taizhou, Yancheng, Huai'an, Lianyungang, Xuzhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde, Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao, Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze. The service scope of all service centers is nationwide. All locations can choose in-store or mail-in service, and advance appointment is required.
III. Service Items and Charging Standards
1. Basic Maintenance Service
The basic maintenance service fee is 580 yuan. The service content includes movement disassembly and cleaning, oiling, assembly, adjustment, and water resistance testing. Maintenance completion takes 3-5 days, depending on the watch movement model and condition. It should be noted that this is only the maintenance price for basic movement models. All prices vary according to promotions, and repair service prices vary depending on the degree of damage.
2. Parts Replacement and Repair
The replacement price for original leather straps is 300-600 yuan, the crystal replacement service price is 680 yuan, and the battery replacement service price is 228 yuan. Parts replacement takes about 3 days; if parts are in stock, it can be completed the same day. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch cannot be unified